How to Check NOL Card Balance with Number: 4 Quick Ways

Check NOL Balance

Have you ever found your NOL Card balance too low while travelling through public transport in Dubai? This hassle can be avoided by checking your NOL card balance beforehand using your card number or a registered mobile number in a few easy steps. From online methods to simple SMS, here you’ll get a complete guide for getting details for the NOL Card balance checking with a number.

NOL Card Balance Check with Number: 4 Quick Ways to Follow

The Roads and Transport Authority (RTA) Dubai makes it simple to track your NOL card balance at any time. You can opt for online methods or simple offline modes to check your card balance and transaction history in a few easy steps. Here’s how you can get updated about your account details to enjoy a smooth and hassle-free journey.

NOL Card Balance Check with Number

NOL Card Balance Checking with Card Number Via RTA Website

Checking your NOL balance through the official Roads and Transport Authority Dubai website is a quick and straightforward process. Follow the steps below to get a detailed overview of your NOL Dubai account.

1
Open the web browser and search for the official RTA website or directly click the link at https://www.rta.ae/.
2
On the Homepage, you will see multiple sections, including card or vehicle expiry, the fines details, and the Salik & NOL balance. Click on the NOL Card balance check section.
3
Enter the 10-digit NOL Tag ID in the mentioned space and click the ‘search’ button.
4
You’ll get the complete information about your NOL card, including your available balance, transaction history, and more, with a few taps.

Through the RTA Mobile App

The Roads and Transport Authority has launched mobile apps for both Android and iOS users to provide quick access to their NOL card details. RTA App is a fast and efficient way to get your NOL card details.

1
Install the NOL app from the Google Play Store (for Android users) or the App Store (for iOS users). Huawei users can install the NOL app from AppGallery.
2
Sign up for the application with your credentials. If you already have an account, simply log in to it with your NOL ID and password. 
3
Click on the ‘Check Card Info’ section and tap on ‘Balance Inquiry’. Enter your NOL Card Number in the provided area and press the Search tab.
4
All your RTA card details, including your current balance, transaction history, and top-ups, will appear on the screen within a few moments.

NOL Card Balance Check Using Mobile Number (SMS Method)

Checking your NOL card balance via SMS is the simplest and quickest step. For this, you don’t need an internet connection either. However, you first have to register your mobile number and ID with the RTA website. 

1
Go to your Messaging App on your mobile phone and compose a new message.
2
In the body section, type ‘NOL’, add a space, and then type your NOL Card Number.
3
Send the message to 511.
4
You will receive an SMS shortly for your current NOL balance.

Checking Balance at Metro Station

The self-service kiosks, placed at all Metro stations in Dubai, can be used to get a detailed overview of your NOL account. Tapping your NOL card on the card reader not only provides you with the information about your existing balance but also gives you the option to top up your card instantly.  

1
Locate a Ticket Vending Machine at your nearest metro station.
2
Swipe or tap your card on the card reader device.
3
Your current balance will be displayed on the screen instantly.

NOL Card Balance Check with Number Via Customer Service

If you prefer direct assistance, you can check your NOL card balance by contacting the RTA Customer Care Department. All your complaints and inquiries are handled there efficiently by the staff, available 24/7. Here are the contact details for RTA’s Customer Care Service:

Call Centre Agents: 800 90 90
Overseas Callers: +971 4605 1414
RTA Official Facebook: RTA Official.
RTA Official Twitter: RTA Dubai Official. 
RTA Official Instagram: RTA Instagram.
RTA Official Email: [email protected]

Common Issues With Checking Balance With a Number

Although checking your NOL balance with a number is a simple and easy process, you may face issues sometimes. Some of these common problems and the tips to avoid them are listed below:

Incorrect Card Number

Entering an invalid or incorrect card or mobile number will not allow you access to your NOL account. Therefore, it’s important to double-check the digits before submitting your request. 

Unregistered Mobile Number

It is one of the most common issues users encounter while checking their card balance via SMS. An unregistered mobile number doesn’t help you access your account. Therefore, make sure to register your mobile phone number with RTA to inquire about your balance via SMS.

Blocked or Expired NOL Card

If your card is blocked, suspended, or expired, you will not be able to get access to your NOL account online. To avoid this issue, reactivate your expired card or get a new one before submitting your request for access to your account. Regularly checking the validity of your card also helps avoid the issue.

Technical Errors on RTA Website or Mobile App

Sometimes, server issues or app glitches interrupt the balance-checking process. Trying again after a short time or clearing your browsing cache may help resolve the issue.

Tips for Managing Your NOL Card Balance

Keeping track of your NOL Card balance ensures a seamless journey through public transport across Dubai. Here are some useful tips to manage your NOL balance effectively to avoid any unforeseen problems:

Check your Dubai Card balance regularly using the RTA website, mobile app, or SMS to avoid travel disruptions.
Register your phone number with RTA to use the SMS service for balance checking.
Monitor your travel and transaction history to manage your travel expenses and avoid unauthorised deductions.
Top up your RTA Card balance in advance to avoid any travel delays.
Keep a small amount in your e-wallet for some unexpected travel needs.